Refund policy

Exchange & Return Policy

• All sales are final. Returns are only accepted for verified manufacturing defects.
• Exchanges require digital photographic proof of the defect.
• Unauthorized returns will be refused.
• Customers are responsible for freight charges on returned or replacement tents.

Cancellations

• Orders canceled before shipment may be subject to a 30% restocking fee.
• Orders cannot be canceled more than 7 days after purchase or after shipping.