Refund policy
Exchange & Return Policy
- All sales are final. Returns are only accepted for verified manufacturing defects.
- Exchanges require digital photographic proof of the defect.
- Unauthorized returns will be refused.
- Customers are responsible for freight charges on returned or replacement tents.
Cancellations
- Orders canceled before shipment may be subject to a 30% restocking fee.
- Orders cannot be canceled more than 7 days after purchase or after shipping.